Not sure what you mean by this? I wasn't advocating anarchism. I'm simply saying we need to think of (and implement) government as an agile entity, one that dynamically allocates resources as necessary rather than suffers from "institution creep".
Then I think what you are looking for is very small government -- as in everyone is at least an acquaintance of their leader(s). When everyone knows everyone else in a system, they are able to provide for one another because they personally know what everyone needs and can react quickly without going through seven layers of bureaucracy. When the government's reach grows so large that they don't know their citizens, then they have to rely on formalized metrics and laws to determine how resources should be allocated, and it is that sort of overhead which causes the inefficiency that you speak of. This effect is similar to companies: When they first start out, they are agile and able to outpace their competitors in the market, but once they get too big, they cease to innovate and have a hard time meeting the demands of changes in the market.
Good point, although I think G2C tech can substantially improve communications between citizens and government leaders. This is assuming there's a strong initiative to adopt such tech across the board, and that it's competently designed.
There are plenty of good people working in the civic media area, so there's a good talent pool to draw from.
