That definition feels like it's playing on the verb, the idea of having "agency" in the world, and not on the noun, of being an "agent" for another party. The former is a philosophical category, while the latter has legal meaning and implication, and it feels somewhat disingenuous to continue to mix them up in this way.
In what way is it 'disingenuous'? You think Norvig is trying to deceive us about something? I'm not saying you have to agree with or like this definition but even if you think it's straight up wrong, 'disingenuous' feels utterly out of nowhere.
Interesting. The best agents don't have agency, or at least don't use it.
You can think of this in video game terms: Players have agency. NPCs are "agencs", but don't have agency. But they're still not just objects in the game - they can move themselves and react to their environment.