pg: "It's natural for organizations to learn from mistakes. The problem is, people who propose new checks almost never consider that the check itself has a cost."
FTA: "The process is so pervasive, it gets the blame for any error -- if there is a flaw in the software, there must be something wrong with the way its being written, something that can be corrected. [...] Does a question need to be added to a checklist?"
pg: "It's natural for organizations to learn from mistakes. The problem is, people who propose new checks almost never consider that the check itself has a cost."
FTA: "The process is so pervasive, it gets the blame for any error -- if there is a flaw in the software, there must be something wrong with the way its being written, something that can be corrected. [...] Does a question need to be added to a checklist?"