This reminds me of the recent story where an Uber courier stole two MacBooks, there was no signature, CCTV showing no delivery, and Apple was just like "our carrier has completed the requested investigation, and no further action will be taken by Apple."
Yes, but it can be quite burdensome if your Apple account has any value to you. (Say, if you are an app developer for instance, or aren't quite sure which services you have registered with an apple email address, etc.)
given that those mac's would have been 4-5k? I sure as heck would have at least consulted a lawyer. I don't want to just lazily have my package stolen in real time.
if no one else is seeking justice, I will at least poke the blind woman a bit.