The normal business model for free to play games is that a small number of people pay a lot of money for cosmetics or convenience, this finances the game and is how the company makes its money. The free players then provide value by being there making the game feel alive and being someone, the spenders can show off their cool items to.
That is how monetization for free to play games have worked for a very long time now. Changing that without letting people know up front is absolutely a betrayal of trust.
That is how monetization for free to play games have worked for a very long time now. Changing that without letting people know up front is absolutely a betrayal of trust.