You may have belonged to one of those groups in the past, or maybe you will someday. I certainly have. Many of the more seasoned folks on HN have.
Stuff goes wrong, random internet people jump on the opportunity to speculate and say wildly off-the-mark comments, and the engineers trying to keep the ship from sinking have to sit quietly for fear of making the PR backlash worse.
I was interviewing a dev candidate some years ago and they were totally lost trying to traverse a tree on the whiteboard. I kept helping them get unblocked, because my philosophy is that anyone can get stuck once, but if I’m supposed decide whether to hire you, I should get the most/best data I can.
Another person was observing the interview, for training purposes, and afterwards said to me: “Do you have kids? You have so much patience!”