Adding red tape to processes is a decision, not a consequence of digitalization.
We don't live in the same world as the 1990s, we live in a world that's faster than ever before.
We can't achieve what's possible by sending in handwritten forms, it's just not gonna do it. and while governments are anything but efficient they are more efficient with digital workflows.
This is a valid question. Thinking back to the freeway system that was built in a few decades, I can’t help but be cynical when I see a single interchange in a city take 10 years to build. Many things (not all of course) seem to take longer to accomplish.
We don't live in the same world as the 1990s, we live in a world that's faster than ever before.
We can't achieve what's possible by sending in handwritten forms, it's just not gonna do it. and while governments are anything but efficient they are more efficient with digital workflows.