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I wasn't able to get a response from Proofpoint directly but by complaining to Icloud support I was able to get forwarded to an individual at Proofpoint and he got me setup. Proofpoint does not care about you if you are not a customer. So you have to harass Proofpoint's customers and if they care about getting your emails they will help you out.

I think the process took 2 weeks.

EDIT: I wish there was a more professional/straightforward way






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