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But why do I have to log into Dropbox to do this? I haven't logged into the site in 2 years and don't plan on it. I just find it odd that they keep threatening to delete my data but from where I'm standing it looks like they will keep my data indefinitely.

I'm not forcing them to do anything. I terminated my service and they're still keeping my data. Seems like shitty consumer rights that they'll just keep the data regardless of what I do.

That's what I'm trying to figure out, if others have similar stories.




>Seems like shitty consumer rights that they'll just keep the data regardless of what I do.

But they aren't keeping it regardless of what you do. You can ask them to delete it and they will. The power is in your hands and you are refusing to use it.


They are absolutely keeping it regardless of what I do, I cancelled two years ago (next month it'll be three years) and they send me daily emails about how they will threaten to delete the data when they have no intention of doing so.

You don't find that misleading and poor for consumers? Companies shouldn't have carte blanche to do whatever they want. Especially when I terminated a service years ago.


Most people want data retained. Termination =/= deletion. Just Log in and delete your data.

Dont expect them to read your mind and complain about it.

https://help.dropbox.com/delete-restore/deleted-files


Once again you think it's a good policy to indefinitely retain data after nearly three years since canceling and you can't imagine why consumers would be upset about this policy?

Hopefully something breaks through your mind, maybe you're understand why the majority of the public don't trust or like big tech.


I understand some people want their data deleted, but think more customers would want the data saved in case they renew.

The part I dont understand is feeling helpless, complaining, and dealing with daily emails when it would take 60 seconds to log in and delete the files.

It is like someone who cant be bothered to wipe their butt complaining about the smell.




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