This made me nervous, I used their web site under accounts check unlock status. It shows unknown for ours. We bought our Android phones on Amazon. I guess that's why the status shows as unknown for ours.
Isn’t the phone itself the best place to check, rather than your carrier’s website?
It’ll vary per manufacturer exactly where to find the info on the phone, but it’ll be reliable. You can also use an IMEI checker website, although some of those are ridden with ads and upsells.
