I think a lot about software for productivity (my own niche obsession is note taking / retrieval). How much do you see this as a people problem? Specifically, I think there’s something usefully weighty about manual friction in defining follow up tasks (and writing notes manually) and automating these things can be unhelpful. Creating these artefacts helps my think, remember, re-think and prioritise. I basically wonder if automating things that engineering teams don’t like doing, means they can avoid engaging in the planning and put a tick in a box that it’s being done. I’m old fashioned though ;)
