Totally agree - despite having most bike tools I might need, I'd watch friends time and again pay over £100 for a new chain fitted and maybe a minor 'service' if they were lucky in London. I'd offer to either loan them the tools, make the fix or walk through the processes, but to many people it just feels impossible to start taking a bike apart. The only reason I learnt is that I am tight/cheap and a massive set of (OK) tools was far less than a single trip to the lbs.
