Your comment hits home, I come across this reasoning a lot at work.
I propose to improve a part of the product, something for most users. And I usually face a littany of "yeah but it will not solve this guy's edge case so it is not good".
That’s not what I was saying at all. AT&T, for instance, has mostly reassembled itself. I’m in favor of breaking them up but steps should be taken to prevent the problem from happening in the future.