On: How to make Product give a shit about your architecture proposal

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what makes you think that this is the best way to obtain loyal and more customers?

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Prisoners Dilemma vs Iterated Prisoners Dilemma.

Low trust == maximize mechanical power and optimization

Higher trust == invest time, relationship-building and lower individual transaction profit over a larger volume of profit

Few consumer sales interactions fall into the second category.

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prisoner’s dilemma is a dilemma for a reason: it optimizes the total outcome badly. maybe this is why the pessimization of the modern business cycle everyone loves to cry about always works out that way — we’re all interacting in a commons where trying to screw everyone else as hard as possible is the rule, not the exception.

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Depends on the market of course, but scarcity, either natural or artificial, can do wonders.