It's mind-boggling that people can be confident that they're building the right software for their users without ever actually talking to their users.
It's fairly easy for me to get to grips with agile tbh because I live daily with another 12 principles thing.
Had a big "oh shit, hell yeah, this makes perfect sense now!" moment when I re-read the manifesto one day.
It's mind-boggling that people can be confident that they're building the right software for their users without ever actually talking to their users.