I tried using fogbugz a couple of time and agree with you. For the ease of use, ...

I tried using fogbugz a couple of time and agree with you. For the ease of use, I know that there were quite a few things I didn't really get (though I forgot which one). In the end I'm now using pivotal tracker instead.

Now apart from that I completely agree with joel's reasoning regarding building a great place to work for programmers, I just think that he should also hire more designers and ui experts...