In my country electricity provider sends text message if there is an outage, but if I need to check something, I go to their website, they have nice map showing what areas are affected etc.
Does twitter even work without account anymore?
In my country, they had to tell govt officers to remember to check their email because agreements would be signed, and foreign officials would email relevant officers to start work and get no reply and get confused.
Turned out officers run their entire dept on Whatsapp.
Everything is adhoc, emails are in the old 2MB email, 50 MB inbox era, websites have not been updated since they were created and only page that gets changed is the organogram, (got to advertise the new minister in charge).
So no websites are NOT a reliable source of info. For example, there does infact exist a website to check loadshedding and work shutdown schedules... but my area was split off from a previous feeder and now has a new feeder code, but the website was not updated so I don't updated for my meter.
But I can check the twitter account and see tomorrow's shutdowns, and if I am regular, I can be prepped for tomorrow's 5 hr shutdown.
same for other things like road closures, due to protests or security corridor or whatever. Maybe other things, twitter is the best source of info.
Officers maintain an active twitter profile (despite the ban!) because ministers also are there, and they want their work to be visible.
If your boss sees the tweets of your work and people praising you in the comments, that improves your chances of a promotion and better postings.