On: We don't know how bad most things are nor precisel...

[1970-01-01]

Befriend anyone that is working full-time in one of the skilled trades (welding, plumbing, masonry, roofer, etc.) and they will tell you precisely how bad the thing is.

[dehrmann → 1970-01-01]

I've worked at companies where the internal vibe among engineering was that the product was shit, but customers loved it. Engineers are looking at parts they know could be better; customers are looking at the competition.

[alanbernstein → 1970-01-01]

Or perhaps a piano tuner, as in the article?

This comment reads as a counterpoint to the title, while it's actually repeating the point of the article.