They cannot do it at the moment, as Boeing has removed the software support for flying Starliner uncrewed from this specific craft, even though it has already completed a mission without humans onboard already. And we’ve only learned about it after Starliner was stuck docked to ISS
Put a microSD with the firmware update in the slot for the navigation system card. Then restart the system and hold down the "Play" button while restarting until the screen turns blue. System may reboot several times afterwards, when everything is done, the system will startup as usual.
Yes, and in the story it talks about how that updating is what would cause the longest delays in getting Starliner off ISS if they go that route. So yes, it’s possible.