3 weeks ago, backups stopped for no obvious reason, I noticed after a few days and raised a ticket.
It was escalated to the "backup team"; who've proceeded to achieve nothing in almost 2 weeks towards fixing my backup issue. "They're working on it" does not inspire me with any hope.
So now I can't trust the backups, the support team, or really any part of the platform to perform as advertised or be fixed in a reasonable timeframe if it fails.
3 weeks ago, backups stopped for no obvious reason, I noticed after a few days and raised a ticket.
It was escalated to the "backup team"; who've proceeded to achieve nothing in almost 2 weeks towards fixing my backup issue. "They're working on it" does not inspire me with any hope.
So now I can't trust the backups, the support team, or really any part of the platform to perform as advertised or be fixed in a reasonable timeframe if it fails.
My single data-point.