> If you only want the AI to operate in a box, then you probably can code the decision tree of the box with more specificity and accuracy than a fuzzy AI can provide.
I've been saying this for the past couple of years. Yes AI is cool, but we already have computers and computer programs. Things that can be solved algorithmically, SHOULD be solved algorithmically. Because you WANT your business rules and logic to be as predictable and reliable as possible. You want to lessen liability, complexity, and amount of possible outcomes.
We already even see this with human customer support. They follow a script and flowchart. They're just glorified algorithms. Despite being human, they're actively told to not be creative, not think, and act as a computer. Because, as it turns out, from a business perspective that's usually very advantageous (where you can do it).
AI would never, or should never, replace those types of tasks.
I've been saying this for the past couple of years. Yes AI is cool, but we already have computers and computer programs. Things that can be solved algorithmically, SHOULD be solved algorithmically. Because you WANT your business rules and logic to be as predictable and reliable as possible. You want to lessen liability, complexity, and amount of possible outcomes.
We already even see this with human customer support. They follow a script and flowchart. They're just glorified algorithms. Despite being human, they're actively told to not be creative, not think, and act as a computer. Because, as it turns out, from a business perspective that's usually very advantageous (where you can do it).
AI would never, or should never, replace those types of tasks.