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> Will Intel share specific manufacturing dates and serial number ranges for the oxidized processors so mission-critical businesses can selectively rip and replace?

> Intel will continue working with its customers on Via Oxidation-related reports and ensure that they are fully supported in the exchange process.

Intel is refusing to disclose serial number ranges of the fundamentally defective processors?

Followup question: How do owners of that series of CPU, who suspect theirs is one of the defective units, exchange it for a non-defective CPU before it fails?




> Intel is refusing to disclose serial number ranges of the fundamentally defective processors?

I bet they all are bad. Intel just hopes failure rate is low enough to RMA instead of recall.

> How do owners of that series of CPU, who suspect theirs is one of the defective units, exchange it for a non-defective CPU before it fails?

Another bet: class action suits.


Something similar happened a few years back with the Atom CPUs. The downside is that these were typically found soldered on expensive devices like Cisco routers, firewalls, etc. The company I was working at the time had to RMA a ton of devices that could be faulty. I thought for sure that this would result in earnings hits and lawsuits but none of that seemed to happen.

https://www.servethehome.com/intel-atom-c2000-series-bug-qui...


At least you could fix that yourself with a resistor and a soldering iron... whatever is up with raptorlake is inside the CPU itself.


Avotons keep degrading even if you do the resistor mod to temporarily get the clock signal back within range. I had a repaired one die again a few years afterward.


Man, this really does seem like a replay of their FDIV mess (IIRC).

I was really hoping that Pat Gelsinger would restore some of Intel's respectability. This gives me doubt.


I had high hopes for Pat Gelsinger too. I suspect most management expects the consequences of short-sighted corporate culture to manifest in products as maybe a 1% failure rate within 90 days of sale, not a 25%+ failure rate slowly manifesting over more than a year. The former is the cost of doing business, the latter is an existential problem. I suspect Gelsinger didn't know about it and lower management buried it thinking it was a <1% problem, and he's only found out about it as it's become clear what a massive problem it is.

All just speculation though.


When Gelsinger promised (in 2021) zettaflop systems by 2027, although there is still time, it seemed so absurdly optimistic that it is hard to trust anything he says.

However, I think people really want to give him a chance on his long term plans to make Intel competitive again.




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