You are commenting in a thread about chargebacks as an option. You are the one that claimed chargebacks aren’t doing what they’re meant to do. They are, you just don’t know what they’re meant to do.
Whether or not a website does refunds on their own does not change the definition of a chargeback in any way shape or form.
Yes, you're so wrong. I've had merchant accounts before, and there is clear wording about the negative impacts of chargebacks. I've even done a chargeback as a consumer, and they asked me if I had already been in contact with the seller before making a claim.
So the blind advice of making a chargeback claim before making a refund/RMA type of request with the seller is really out of order in the steps to take.
Clearly the definitions from all three major processors, both from consumer and merchant documents, don’t mean anything. Your anecdotes are far more convincing, for sure.
> So the blind advice of making a chargeback claim before making a refund/RMA type of request with the seller is really out of order in the steps to take.
That wasn’t even your point in the first comment. It was that chargebacks don’t do what they say they do. Way to move the goalposts when your initial point was clearly proven wrong.
Whether or not a website does refunds on their own does not change the definition of a chargeback in any way shape or form.