Outages are inevitable, but the Rogers outage in 2022 had some devastating consequences.
Route leaks can happen to anyone, but the fact that it brought down their entire network, including voice and internet services, across all provinces, was unacceptable.
What's even more concerning is that they had no out-of-band access, which meant no management access to their network. This explains why the outage lasted a whopping 24 hours.
In my opinion, the lack of OOB was the most critical and yet the most preventable. Proper OOB is a must; I wouldn't operate a network without it, I don't understand why Rogers thought that was acceptable.
Route leaks can happen to anyone, but the fact that it brought down their entire network, including voice and internet services, across all provinces, was unacceptable.
What's even more concerning is that they had no out-of-band access, which meant no management access to their network. This explains why the outage lasted a whopping 24 hours.
In my opinion, the lack of OOB was the most critical and yet the most preventable. Proper OOB is a must; I wouldn't operate a network without it, I don't understand why Rogers thought that was acceptable.