On: Dear Heroku: Quit blaming all of us when you fail. Do this instead…

[jtarud]

We know when Heroku is down cause our emails from client's app drown our inboxes, and our clients get pounded by their clients.

I think it would be ideal to allow you to customize these messages to make things easier, but I can't imagine the infrastructure they would need to have in place to support this.

The option presented by the article is lot simpler.