I've lived in Germany for 30 years and I've sent zero faxes as well. That doesn't mean the administration doesn't run on fax. The number of times I've been told by the tax agency or my healthcare provider to send a fax is astonishing.
When doing my taxes, I've asked if I could send some required documents of my deceased father via email, and the lady _didn't even know if she had an external facing email address_. I was just to send it to info@, tell them to print it and put it on her desk. She also didn't have a direct phone line, so I had to call the central office first and ask them to connect me to her.
My mom runs a small business there and luckily she's got fax-to-email and email-to-fax. Just because younger people use other means of communication now doesn't mean it's a myth. It's very much there, and other means very much aren't.
When doing my taxes, I've asked if I could send some required documents of my deceased father via email, and the lady _didn't even know if she had an external facing email address_. I was just to send it to info@, tell them to print it and put it on her desk. She also didn't have a direct phone line, so I had to call the central office first and ask them to connect me to her.
My mom runs a small business there and luckily she's got fax-to-email and email-to-fax. Just because younger people use other means of communication now doesn't mean it's a myth. It's very much there, and other means very much aren't.