For me, I paid full price for the app. I attached many important documents such as my ID, SSN Card, my original birth cert, even the deed to my house. If I pass my wife knows where to get this info.
When my son was born I went to add his birth cert and SSN. I couldn’t. The “attach file” button is still there but it simply doesn’t work any more.
After hours of troubleshooting I finally found a discussion on their own support form where they acknowledged they explicitly disabled this feature. The solution is to switch to a paid subscription.
I’ll never buy software from them again. That’s just one example. They’ve removed similar functionality from cloud sync services to compel users to buy a subscription.
They have a PR department, don’t give your time bro bono to spin it for them. With as many customers as they have, they’re in no danger of not being able to pay developers.
When my son was born I went to add his birth cert and SSN. I couldn’t. The “attach file” button is still there but it simply doesn’t work any more.
After hours of troubleshooting I finally found a discussion on their own support form where they acknowledged they explicitly disabled this feature. The solution is to switch to a paid subscription.
I’ll never buy software from them again. That’s just one example. They’ve removed similar functionality from cloud sync services to compel users to buy a subscription.