Hacker News
new
|
past
|
comments
|
ask
|
show
|
jobs
|
submit
login
ahzhou
7 months ago
|
parent
|
context
|
favorite
| on:
Hate Chatbots? You Aren't the Only One
It depends on the business, but the kind of metrics you are talking about are measured and taken seriously. People have absolutely gotten fired for CS quality KPI drops.
Guidelines
|
FAQ
|
Lists
|
API
|
Security
|
Legal
|
Apply to YC
|
Contact
Search: