Whats baffling to me is why companies think that when they slap AI on the press release, their customers will suddenly be perfectly fine with them scraping and monetizing all of their data on an industrial scale, without even asking for permission. In a paid service. Where the service is private communication.
I am not pro-exploiting users' ignorance for their data, but I would counter this with the observation that slapping AI on product suddenly makes people care about the fact that companies are monetizing on their usage data.
Monetizing on user activity data through opt-out collection is not new. Pretending that his phenomenon has anything to do with AI seems like a play for attention that exploits peoples AI fears.
I'll sandwich my comments with a reminder that I am not pro-exploiting users' ignorance for their data.
Sure - but isn't this a little like comparing manual wiretapping to dragnet? (Or comparing dragnet to ubiquitous scrape-and-store systems like those employed by five-eyes?)
Most people don't care, paid service or not. People are already used to companies stealing and selling their data up and down. Yes, this is absolutely crazy. But was anything substantial done against it before? No, hardly anyone was raising awareness against it. Now we keep reaping what we were sawing. The world keeps sinking deeper and deeper into digital fascism.
Companies do care: Why would you take additional risk of data leakage for free? In the best case scenario nothing happens but you also don't get anything out of it, in the worst case scenario extremely sensitive data from private chats get exposed and hits your company hard.
Companies are comprised of people. Some people in some enterprises care. I'd wager that in any company beyond a tiny upstart you'll have people all over the hierarchy that dont care. And some of them will be responsible for toggling that setting... Or not, because they just can't be arsed to with how little they care about the chat histories of the people they'll likely never even going to interact with being used to train some AI.
i mean, i am in complete agreement, but at least in theory the only reason for them to add AI to the product would be to make the product better, which would give you a better product per-dollar.
