I brought that up because you automatically assumed it was just some random teacher that knows nothing about UX. Maybe if you took a second to realise it wasn't some random teacher, I wouldn't have mentioned it.
Engaging in claims? You immediately dismissed the opinion when you read about clicks. So don't try and say people aren't engaging the claims. You don't even use the software so how can you say he's wrong?
If the user is unhappy, then maybe take a look at the reasons. But you just dismiss someone else's opinion because it doesn't match yours without even seeing what he's talking about. And that's why everyone is bringing up the question of if _you_ used it. Because what the end user experiences is what UX focuses on. If you don't know how the workflow of blackboard, you can't say that 15 clicks isn't a nothing burger and someone who uses the software has an irrelevant opinion.
Engaging in claims? You immediately dismissed the opinion when you read about clicks. So don't try and say people aren't engaging the claims. You don't even use the software so how can you say he's wrong?
If the user is unhappy, then maybe take a look at the reasons. But you just dismiss someone else's opinion because it doesn't match yours without even seeing what he's talking about. And that's why everyone is bringing up the question of if _you_ used it. Because what the end user experiences is what UX focuses on. If you don't know how the workflow of blackboard, you can't say that 15 clicks isn't a nothing burger and someone who uses the software has an irrelevant opinion.