Well ostensibly the Rabbit is produced by software people. I’m generally skeptical of claims “our people think differently.” There’s loads of people in the world that understand the importance of meeting people where they’re at. An obvious example is nurses and therapists, but there must be loads of professions like that. Just not CEO, since it seems many people in that position want to give orders.
I think people can see the other side (or have a foot in both) and make the life easier for other people. I mean, your point is valid for any company building tools to democratize an otherwise complex task (e.g. Squarespace like online site makers, any camera with an auto mode, automatic transmission cars etc.)
I still think we're seeing different work patterns in our fields, RMS getting his mail printed is the exception more than the rule, where no one would bat an eye at HSBC's CEO never opening a computer in his daily work (I don't know him, just a random example)
