I can't believe how terrible product search is on Instacart - I place orders on there pretty frequently for my mom, and Petco is the worst.
I will search for "wellness chicken cat food" - and wellness has chicken cat food in a few different textures, so it seems like those should at least be on the page of search results, if not the top results. Not always so! At the very least I will have to scroll a ways down the page to get anything even wellness.
And sometimes the top results aren't even cat food, they will be random other pet supplies.
Or she wants a few different flavors of the food, and I find one and then the other flavors I have to search a few different ways to pull them up and they don't show up on any "similar" displays.
It's painful. I hope Google doesn't go the same way - I think with Instacart it's because they want to promote whatever it is they put at the top, but even that doesn't explain how terrible some of the search results are.
Meijer (grocery store) is the same. Until a short while ago, you even had to match the capitalization of the product you were searching for. And we are not even talking about different writings of the same Unicode characters (ê etc.) with different bytes.
I will search for "wellness chicken cat food" - and wellness has chicken cat food in a few different textures, so it seems like those should at least be on the page of search results, if not the top results. Not always so! At the very least I will have to scroll a ways down the page to get anything even wellness.
And sometimes the top results aren't even cat food, they will be random other pet supplies.
Or she wants a few different flavors of the food, and I find one and then the other flavors I have to search a few different ways to pull them up and they don't show up on any "similar" displays.
It's painful. I hope Google doesn't go the same way - I think with Instacart it's because they want to promote whatever it is they put at the top, but even that doesn't explain how terrible some of the search results are.