On: Apple users are being locked out of their Apple IDs with no explanation

[everforward]

Do I bill them for my time hourly, or as a cost plus project?

[rtaylorgarlock → everforward]

Can't be that hard to justify in some way for a filing. The industrials and big commercial guys do this all. the. time. I even bet there's bunches of SLA templates out there with the right litigious lingo to ease the filing.