I used it most when you did. I found it acceptable, but not stellar. I never heard of it losing data. Most of the issues were with people not adapting to it and trying to make it work like the in-house tool it replaced (which was buggy, slow, and did lose data regularly).
But yes, a lot of people didn't like it and just updated it from their separate spreadsheets or whatever on a weekly or monthly basis depending on when reports were generated.
But yes, a lot of people didn't like it and just updated it from their separate spreadsheets or whatever on a weekly or monthly basis depending on when reports were generated.