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Jakob Nielsen: Feature Richness and User Engagement
(
useit.com
)
4 points
by
brlewis
on Aug 6, 2007
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1 comment
brlewis
on Aug 6, 2007
[–]
Summary: Because of complexity cost, your default strategy should be to minimize features and emphasize simplicity. However, some situations increase the number of features an application can sustain. High user engagement is one such situation.
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