On: Show HN: Not sure you're talking to a human? Creat...

[archsurface]

I experienced this for the first time a couple of weeks ago - the uncanny valley of conversation. Some customer service bots do so little they're nothing more than a serial form, one textbox at a time. But My most recent encounter - I still can't decide whether it was human or trained software - a weird experience - very uncanny.

[rossdavidh → archsurface]

Which means, if it was a human, they were probably acting robotic because they're just going through a script on their side.

[archsurface → rossdavidh]

Exactly - robotic human, or human robot.