Hi HN,
We've created Bridge because of how difficult it was to talk to our users in our other microsaas ventures, Masterspace, Layer, Techmart.
We all know that the secret to “build something people want” (Trademark-YC) is to talk to users. But how?! We’ve tried everything and conversions are terrible.
Email? They are getting spammed all day
Cold-calling? They HATE getting interrupted in their day
Meetings? It’s too time consuming for them
So at Layer we built a feedback form, for our users to effortlessly tell us what’s on their mind: feedback, bugs, questions, … and it worked
We heard from them, iterated, and finally built something people loved
We decided to spin this off into an SDK and enable other creators to effortlessly hear from their users; Bridge: Users ^ Creators - Got it? ;)
The feedback form is the first piece of the puzzle. We want to hear from you what would you like to see next: Other forms and Surveys? AI analysis?
Let’s use Bridge on Bridge and hear what you guys want, before building anything else
It took us 3 years and 4 companies to finally learn that.
