Similar story, I transferred a decent amount of money from one bank account to another (different bank). I thought nothing of it, but I got a call randomly from what appeared to be the receiving bank's 'fraud' phone number (based on Google). I picked up, and the person on the end had an extremely thick accent similar to scam callers. He started asking me if I had made a transaction recently (I said yes), then asked me to confirm this transaction if I would provide additional information about myself, including home address and social... I refused, and was told if I didn't my bank account would get locked!
Sure enough... I had to go down to the local branch to get my account unlocked, as well as prove the amount of money I was transferring was... available in the other account? Absolutely ridiculous. I don't even know what sort of fraud they were trying to prevent, as this wasn't a new bank account and I'd made transfers between them before.
I feel for legit employees with strong accents. In an era of getting 5-10 calls a day from OS scammers, I had a call from a woman with an accent about an invoice. I was curt and ended the call quickly. Turned out that her wording was just ambiguous and she was trying to pay my invoice to her employer's company.
Language barrier or whatnot is one thing, but I was having issues with the methodology of it. I’d have had similar levels of concern (perhaps less suspicion) if it was someone who spoke English fluently with no accent. There’s absolutely no reason they needed to confirm information from me to make a transaction between two bank accounts I own!
Sure enough... I had to go down to the local branch to get my account unlocked, as well as prove the amount of money I was transferring was... available in the other account? Absolutely ridiculous. I don't even know what sort of fraud they were trying to prevent, as this wasn't a new bank account and I'd made transfers between them before.