Here's one: I have some pretty long chats, but I can't use the "home" key to scroll to the top if I want to view previous messages. I always have to find the scrollbar and drag it all the way up (not so easy on macOS). It's quite annoying.
go to the OpenAI website.. where is the actual product? It reads more like a splash page with a bunch of news nonsense no user cares about.
Sure they have many products so then lets instead type chatGPT into google and go the link. Now I get to a page where it tells me to login on the side. Now I click login. Now im at an auth page. Next I get in. Now on the left I have about 60 tabs showing "new chat".
There is just a ton about the design that makes it inaccessible, difficult to navigate to the actual products and get to results. Im no expert in this matter, but it is much closer to Snapchat level UI intuitiveness than it is to Airbnb.
They don't have to. When you are the hottest company on Earth, the customers break down your doors and come to you. Their UI for the landing page and docs has always been atrocious, since day 1. The login locations kept changing and it was difficult to find. But once you have logged in, the developer dashboard and ChatGPT UI are actually pretty standard and boring.
