On: Fly.io has GPUs now

[xena]

Can you email the first two letters of my username at fly.io with more details? I'd love to find out what you've been having trouble with so I can help make the situation better any way I can. Thanks!

[bongobingo1 → xena]

Another support.flycombinator.com classic.

[azinman2 → bongobingo1]

Would you rather them be unresponsive?

[lostemptations5 → azinman2]

It's HN -- if the company proved responsive it might invalidate his OP and everyone who band wagons on it.

[zmgsabst → bongobingo1]

Why would you care about customer problems if they don’t embarrass you in public?

/s

[keeganpoppen → zmgsabst]

the only thing easier than them responding in this thread is someone making this comment in this thread…

[joshi4 → rob]

It seems to me that your comment is personally targeting OP and I think that is quite out of line.

[throwaway220033 → xena]

...as if it's one person who had issues! I thought it was just incompetency. But it now looks like a theatre, pretending now.

[ignoramous → throwaway220033]

I've been a paying Fly.io customer for 3 years now, and for the past 18 months, I've had no real issue with any of my apps. In fact, I don't even monitor our Fly.io servers any more than I monitor S3 buckets; the kind of zero devops I expect from it is already a reality.

> it's one person who had issues

Issues specific to an application or one particular account have to be addressed as special cases (like any NewCloud platform, Fly.io has its own idiosyncrasies). The first step anyway is figuring out just what you're dealing with (special v common failure).

> looks like a theatre

I have had the Fly.io CEO do customer service. Some may call it theatre, but this isn't uncommon for smaller upstarts, and indicative of their commitment, if anything.