The site doesn't do a good job of explaining what this is, precisely. It has several typos ("mailbox's", "corprate"). The "costco (sic) of helpdesk software" - what does that even mean? What's unique about this solution compared to other solutions on the market - why would I use this?
The "get started" button just takes to documentation about how to install it, but why would I click that without knowing what it is? The documentation is also broken, as mentioned.
To be fair, about 95% of open source projects fail to adequately explain what problem they're solving that other open source projects don't, what niche they're filling, etc. Or even attempt to objectively present why someone might use their software over another open source project and vise-versa.
Half the time it's not much more than "I didn't like the language that other thing was written in."
The fact that embedded YouTube previews break your responsive layout on mobile does not give me confidence that you’ve cared for the minutiae in the platform. It could be that you’ve focused on the product and not your marketing site but this is not a good first impression and I won’t be evaluating your product because of it.
Is it just me or are most of the table of contents and nav links in the documentation not working? Like the sidebar ToC on https://docs.peppermint.sh/docker has a bunch of list items with anchor tags lacking hrefs. The "Tickets >" nav link at the bottom is the same.
The "get started" button just takes to documentation about how to install it, but why would I click that without knowing what it is? The documentation is also broken, as mentioned.
Is Peppermint labs a business, or is this a community project? https://peppermint.sh - why the .sh TLD? Is this related to shell scripts? The GitHub page (https://github.com/Peppermint-Lab/peppermint) links to "buy me a coffee"