The least effective leadership I've ever seen has been in non-profits. Well, non-profits and middle management in F100 companies!
Because ineffectiveness is not disqualifying in these organizations.
Honestly I believe this to be irreconcilable.
Donors are not investors. Clients are not customers. Volunteers are not employees. They just aren't. Their motivations and their goals are completely different.
I have also seen well-managed non-profits, but only those with large budgets who had a fairly even employee-to-volunteer ratio, and produced goods or services that could be reliably measured for quality and quantity.
Because ineffectiveness is not disqualifying in these organizations.
Honestly I believe this to be irreconcilable.
Donors are not investors. Clients are not customers. Volunteers are not employees. They just aren't. Their motivations and their goals are completely different.
I have also seen well-managed non-profits, but only those with large budgets who had a fairly even employee-to-volunteer ratio, and produced goods or services that could be reliably measured for quality and quantity.