They only communicate it after the fact, when the new OS is impending release. There’s no way to know at time of purchase how many years your device will be supported.
I feel like Apple changed the dynamics of smartphone market from company-issued devices like BlackBerry to BYO with the iPhone essentially on purpose so they don’t get stuck providing decades of enterprise support promises like companies like Microsoft.
Companies purchasing bulk orders of hardware probably wouldn’t tolerate a vendor unwilling to make any sort of concrete support promise for the contract. But a company who employs iPhone users can basically put the responsibility on the user and simply block access to non-compliant devices.
I feel like Apple changed the dynamics of smartphone market from company-issued devices like BlackBerry to BYO with the iPhone essentially on purpose so they don’t get stuck providing decades of enterprise support promises like companies like Microsoft.
Companies purchasing bulk orders of hardware probably wouldn’t tolerate a vendor unwilling to make any sort of concrete support promise for the contract. But a company who employs iPhone users can basically put the responsibility on the user and simply block access to non-compliant devices.