This seems pretty incoherent to me. It’s a hodgepodge of complaints about all sorts of things like bad code, slow job running, version control and other stuff. You can say the same things about any complex software. Not sure what the takeaway is supposed to be, as they are not offering any suggestions or alternatives or other products to compare GitHub Actions with. For a free tool, I think the opposite, it’s one of the best CI services I’ve ever used, and you really don’t get perspective until you’ve used something worse.