Hey HN,
Is it me or every most of the major internet service provider are trying to evade the question of abuse of their services. It can be seen when Microsoft hosts phishing files in their cloud storage with no way to report the abuse or response from their abuse contact in IP WHOIS. Google is similar in that regard where the images in phishing e-mails are hosted in Google cloud storage or Gmail is used for sending obvious inheritance millions spam.
Last instance of abuse evasion is with Amazon AWS. I receive several spam e-mails from their SES and when reported to email-abuse@amazon.com it is unnoticed and keep getting same spam messages for a few years already.
To try something different I tried Amazon AWS (https://aws.amazon.com/forms/report-abuse) abuse report form and received "Something went wrong" message when I tried to submit it from different browsers and IPs. Actually, POST request with the submitted data to https://api.support.aws.amazon.com/v1/contacts/report-abuse-v2 returns 403 Forbidden.
I don't know what else to do when best response I get is "We are sorry to hear that you received unwanted email through Amazon SES" and no further action. It reminds me only of South Park's We're Sorry.
