It's noticeable that they're working with a much much smaller team than their competitors, and they occasionally roll out new bugs. On the other hand, they seem really dedicated and listen to the users. I've switched to Qobuz about five years ago and while I've had the occasional issue, I don't plan to move away from it. I usually get a personal reply to my bug reports (usually from the same guy -> small team! :D) and that tends to make me much more willing to support a company.
