The ATC frequency isn't for complaints. The controller needs the frequency free to communicate with other planes. When he says "I can’t have this conversation with you," he literally means that he cannot have the conversation and continue to direct traffic.
What's printed in the article is a summary of what was actually said. The Lufthansa pilot was talking much more than necessary.
What's printed in the article is a summary of what was actually said. The Lufthansa pilot was talking much more than necessary.