> it's important to note that "tricking" people into tipping more doesn't help uber's bottom line.
Of course it does. Their drivers presumably want a certain level of total compensation, but they dont care who it comes from. The higher Uber is able to convince people to tip, the less they have to offer in wages to retain drivers.
uber's bottom line ... as in what gets reported in the quarterly numbers. the tips absolutely do not go towards uber's income.
> The higher Uber is able to convince people to tip, the less they have to offer in wages to retain drivers.
this is unfounded speculation.
your complaint reads like you want to fault uber for not scamming the drivers. as someone else pointed out, after years of saying that uber would never be profitable it makes sense that there's some moving the goalposts here.
Of course it does. Their drivers presumably want a certain level of total compensation, but they dont care who it comes from. The higher Uber is able to convince people to tip, the less they have to offer in wages to retain drivers.