I have an electric vehicle that I charge in my garage. One day that charger broke and I had to charge at other locations for several weeks.
There are very few fast chargers in my area. When they were not in use, some were broken.
This leaves a pretty big dilemma:
My car is low on juice, where do I go? By the time I actually get to an unused charger, it might be taken, or it might be broken. As long as it's not broken, I might have to wait for a charger to free up, especially a location that only has a single charger. And then wait for my car to charge. This can add up to a significant amount of time, and even more so if I have to use a non-fast charger. This time sink is very difficult to work around when you have other responsibilities.
I can only imagine that as people get more EVs, this problem will get a lot worse until infrastructure improves.
I've got 4 largely-independent L2 chargers so I don't ever have to worry about a broken charger leaving me up a creek without a paddle. One Clipper Creek plugged into a NEMA 14-50 outlet that's lasted 12 years so far, another Clipper Creek hardwired on another circuit. If the charger with the plug fails I've got my mobile L2 charger and my old Tesla mobile charger with a J1772 adapter.
For road trips over 150 miles I just use my PHEV. I don't recall the last time I needed to use a public rapid charging station.
Was it plugged into a standard 220 outlet? Since I bought mine and my wife's EVs last year, I've used a relatively cheap level 2 charger (about $200) and if it broke I'd Amazon a new replacement in a couple of days. (Perhaps that's the case, and I'm not judging anyone's circumstances; just pointing out that many seem to think the chargers are much more expensive, but the cheaper ones seem to work fine)
I opted to replace the charger with the standard charger from the manufacturer. It was only supposed to take a few days, but shipping ended up hitting multiple delays.
There are very few fast chargers in my area. When they were not in use, some were broken.
This leaves a pretty big dilemma: My car is low on juice, where do I go? By the time I actually get to an unused charger, it might be taken, or it might be broken. As long as it's not broken, I might have to wait for a charger to free up, especially a location that only has a single charger. And then wait for my car to charge. This can add up to a significant amount of time, and even more so if I have to use a non-fast charger. This time sink is very difficult to work around when you have other responsibilities.
I can only imagine that as people get more EVs, this problem will get a lot worse until infrastructure improves.