On: Automated Emails & Respecting Your Customers

[bigiain]

Also, work out how to market it to those of us buying _way_ too much bailing wire and duct-tape.

Show me a good way to plug this into my clients existing infrastructure (MailChimp/CampaignMonitor/Magento/Wordpress/Concrete5/PaypalStore/etc), and I'll just sell it to them for you, instead of heading to the stationary cupboard (again) for another roll of tape.

I want a useful, well documented (with examples) API. I want well written and comprehensive end-user documentation I can point my clients at and let them run with you. (I'd also _like_ some believable assurances about reliability, uptime, the businesses sustainability, all that kind of stuff - but if you win me on the first two, I've got a _lot_ of clients I need to call…)

[destraynor → bigiain]

Hey Iain,

We really want all these things too :)

Here's your Docs http://docs.intercom.io/ Here's your API: http://docs.intercom.io/api

We are working incredibly hard on making this business succeed, your goals (reliability, uptime, sustainability etc) are 100% in line with ours.

If you've any other questions, let me know. des at intercom dot io

Regards, Des (COO at Intercom)